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Features

Functionality


Sales Call Management

Prescriber Universe Management

Territory Alignment Facility

Sales Organization Management

Device Manager

Pharma CRM

Hardware Requirements

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Target BackOffice offers you one of the most extensive Sample Management feature sets in the industry. It provides the validated, PDMA-compliant software you need to perform your company's sample accountability functions.
- Record each of your sales representative's sample inventory events including shipments, acknowledgements of delivery, physical counts, transfers, returns and losses (and many more)
- A sophisticated reconciliation facility combines these inventory transactions with call sampling transactions and generates complete inventory chronologies for each member of your sales force
- An interactive reconciliation data navigator helps you identify out-of-tolerance situations and efficiently drill down as deep as you need to go to analyze and resolve each deviation
- A wealth of detail and summary reports help you discover, prioritize, and resolve problems and document your company's reconciliation activities in real time
Inventory Event Management
- Record all inventory events including related products, lot numbers, and quantities
- Manage your shipments, acknowledgements, transfers, returns, physical counts and many other inventory events
- Easily track thefts, significant losses, independent counts, and other specialized transaction types
- Reverse errors without changing recorded history via associated adjustment transactions
- Create your own user-defined transactions with specified data entry behavior and reconciliation math
- Support for unlimited sample products with the ability to track unique lot numbers for each of your products
- Handles triple level lot tracking (none, optional, and strict) for both Rx and OTC products
- Tracks lot expiration dates and supports First Expired First Out inventory control
- Accepts electronic feeds of transactions from SFA, scanning applications, vendors and other systems
- Provides sophisticated data entry for the input and validation of transactions from paper documents
- Validates each incoming inventory event to identify missing, inconsistent, and invalid information
- Maintains complete audit trails to comply with 21 CFR Part 11 and PDMA requirements
Inventory Reconciliation
- Provides sample reconciliation facility to reconcile physical counts vs. system-calculated balances
- Reconciles by rep or by territory, depending on your company policy and needs
- Generates both period summaries and detailed chronologies for each rep's reconcilable products
- Reconciles by assumed transaction sequence or by SFA timestamp, depending on your needs
- Automatically approves reconciliation periods with discrepancies that fall within product tolerances
- Prioritizes your research of out-of-tolerance discrepancies using the selection criteria that you specify
- Lets you quickly drill down from summary to detail data using an interactive reconciliation navigator
- Permits exclusion of individual transactions and entire transaction types from the reconciliation process
- Produces product group rollup reports to summarize discrepancies for groups of related products
- Generates period summary reports for examining discrepancies over extended periods of time
- Creates associated adjustment transactions to quickly resolve issues within the reconciliation facility
- Detects and reports a sales representative's missing inventory physical counts for a given grace period
- Manages reconciliation of shipments, returns, and transfers using sophisticated reporting tools
SFA Integration
- Displays captured professional signatures on screen for visual side-by-side comparison and auditing
- Supports sales representative signature captures for elimination of paper forms
- Controls the products, lots, and sampling business rules on your Target Mobile or other SFA devices
- Lets you place compliance-related reminders and notifications on your sales representative's mobile devices
- Disables mobile device functions for non-compliant sales representatives until their deviations or other issues are addressed
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