Target BackOffice | Sample Management






Features

Functionality

Sample Management


Sales Call Management

Prescriber Universe Management

Territory Alignment Facility

Sales Organization Management

Device Manager

Pharma CRM

Hardware Requirements





Target BackOffice offers you one of the most extensive Sample Management feature sets in the industry. It provides the validated, PDMA-compliant software you need to perform your company's sample accountability functions.

  • Record each of your sales representative's sample inventory events including shipments, acknowledgements of delivery, physical counts, transfers, returns and losses (and many more)

  • A sophisticated reconciliation facility combines these inventory transactions with call sampling transactions and generates complete inventory chronologies for each member of your sales force

  • An interactive reconciliation data navigator helps you identify out-of-tolerance situations and efficiently drill down as deep as you need to go to analyze and resolve each deviation

  • A wealth of detail and summary reports help you discover, prioritize, and resolve problems and document your company's reconciliation activities in real time

Inventory Event Management

  • Record all inventory events including related products, lot numbers, and quantities

  • Manage your shipments, acknowledgements, transfers, returns, physical counts and many other inventory events

  • Easily track thefts, significant losses, independent counts, and other specialized transaction types

  • Reverse errors without changing recorded history via associated adjustment transactions

  • Create your own user-defined transactions with specified data entry behavior and reconciliation math

  • Support for unlimited sample products with the ability to track unique lot numbers for each of your products

  • Handles triple level lot tracking (none, optional, and strict) for both Rx and OTC products

  • Tracks lot expiration dates and supports First Expired First Out inventory control

  • Accepts electronic feeds of transactions from SFA, scanning applications, vendors and other systems

  • Provides sophisticated data entry for the input and validation of transactions from paper documents

  • Validates each incoming inventory event to identify missing, inconsistent, and invalid information

  • Maintains complete audit trails to comply with 21 CFR Part 11 and PDMA requirements

Inventory Reconciliation

  • Provides sample reconciliation facility to reconcile physical counts vs. system-calculated balances

  • Reconciles by rep or by territory, depending on your company policy and needs

  • Generates both period summaries and detailed chronologies for each rep's reconcilable products

  • Reconciles by assumed transaction sequence or by SFA timestamp, depending on your needs

  • Automatically approves reconciliation periods with discrepancies that fall within product tolerances

  • Prioritizes your research of out-of-tolerance discrepancies using the selection criteria that you specify

  • Lets you quickly drill down from summary to detail data using an interactive reconciliation navigator

  • Permits exclusion of individual transactions and entire transaction types from the reconciliation process

  • Produces product group rollup reports to summarize discrepancies for groups of related products

  • Generates period summary reports for examining discrepancies over extended periods of time

  • Creates associated adjustment transactions to quickly resolve issues within the reconciliation facility

  • Detects and reports a sales representative's missing inventory physical counts for a given grace period

  • Manages reconciliation of shipments, returns, and transfers using sophisticated reporting tools

SFA Integration

  • Displays captured professional signatures on screen for visual side-by-side comparison and auditing

  • Supports sales representative signature captures for elimination of paper forms

  • Controls the products, lots, and sampling business rules on your Target Mobile or other SFA devices

  • Lets you place compliance-related reminders and notifications on your sales representative's mobile devices

  • Disables mobile device functions for non-compliant sales representatives until their deviations or other issues are addressed




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