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Features

Functionality

Sample Management

Sales Call Management

Prescriber Universe Management

Territory Alignment Facility


Device Manager

Pharma CRM

Hardware Requirements

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Target BackOffice offers functionality that allows your organization to track and maintain a wealth of current and historic information about your sales force positions and personnel. Each sales associate's historic position, training, fleet, supply order, and home office contact information is captured for easy access.
Target BackOffice can interface directly with your HR system or act as a standalone rep roster and position management system itself.
Sales Associate Information Management
- Manages extensive information on your sales associates and sales managers
- Handles full time, part time, contractor, and temporary employees at all levels
- Tracks each associate's current and historic job tenures
- Manages four address types - home, mailing, ship to, and sample storage
- Fleet management feature tracks driver and vehicle information
- Records all sales representative product and compliance training activity
- Complete tracking of all sales associate activities and home office correspondence
- Tracks supply orders for name tags, business cards, and call cards
- Collects each associate's time off territory data for improving reporting accuracy
- Provides rep roster ad-hoc querying for generating reports and mailing labels
- Automatic change logging facilitates data synchronization with external systems and vendors
- Seamless HR interfaces to PeopleSoft and other systems are provided
- Directly links to SFA device information for easy troubleshooting and help desk support
Sales Position Management
- Accurately models the position hierarchy for your sales organization (your org chart)
- Tracks sales force positions of all levels from local representative to national business director
- Tracks both current and historic position information and preserves institutional memory
- Retains entire history of sales associate position tenures
- Provides pain-free territory renumbering and renaming with no impact on historic data
- Unique database design allows territory realignments to be managed with ease
- Fully supports mirrored and co-promotion territories
- Date logic is used for intelligent territory selection throughout the system
- Special reports show vacancies and detect overlapping job tenures
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