Help Desk and sales force support services can easily be handled internally.

• Due to the high reliability and ease-of-use of the Target SFA Suite, most support questions relate to business rules and SOPs rather than application-specific issues
  
  
• Internalizing the Level-1 and Level-2 help desk services may be very desirable and cost-effective for your organization
  
  
• Of course, Target Software can also provide these Level-1 and Level-2 help desk services after defining your needs and objectives
  
  
• Level-3 help desk support services is always a part of Target Software's standard support service offering

Asset Management is significantly less expensive with Target Mobile.

• Mobile hardware is less expensive (i.e., Pocket PC vs. Laptop)
  
  
• Field device loads and upgrades can occur without your sales representatives needing to send in devices, regardless of device loss or damage beyond use
  
  
• Purchase your hardware and peripherals directly from your own established vendors rather than from an SFA provider and simplify the entire process

3rd Party vendors can also provide the appropriate level of help desk, asset management, and break-fix services to you and Target Software can assist with any application or system-level communications as required.