Target SFA provides innumerable features and controls to improve sample accountability throughout your organization. Above all else, the suite has been engineered for total compliance with the requirements of 21 CFR Part 11 and the Prescription Drug Marketing Act (PDMA). This is accomplished through the marriage of innovative mobile front-end technology and high-quality backend systems and processes.
On the front-end, Target Mobile strictly monitors rep activity and enforces business rules at the time it matters most: during the sales call! On the back-end, Target SFA feeds your sample accountability system with validated and traceable data you can trust. If you don't have a sample accountability system, you can implement Target BackOffice, Target Software's advanced sample accountability solution.
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Sample Accountability Value & Benefits
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A Compliance Enhancing Solution ... With or Without Paper
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Advanced Signature Capture & Integrated Prescriber License Validation
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Powerful Functionality Offers Complete Control
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Accurate Data Capture Increases User Acceptance and Eliminates Errors
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Control Costs with this Modular and Seamlessly Integrated Solution
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A Compliance Enhancing Solution ... With or Without Paper
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Total FDA Compliance
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Target SFA was designed to comply fully with all applicable federal and state regulations, including the PDMA and 21 CFR Part 11. Audit trails, time stamping, state license validation, lot tracking, loss recording, and all other FDA requirements are addressed fully and handled efficiently by each Target SFA module.
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Paper Processes Eliminated
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Many present SFA solutions still involve paper call cards, paper signatures, and paper inventory record management. Double or triple handling of paper and entry of data is very common. Target Mobile provides many innovative features that minimize or eliminate the need for paper records and inefficient paper processes. In addition to professional signature capture, Target Mobile provides representative signature capture for select transactions, to further reduce the need for paper forms.
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Paper Compatibility
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If your organization is not yet in a position to go "paperless", Target Mobile can integrate with and enhance your paper-based systems. Target Mobile cleanly links electronic records to paper records and streamlines many sample accountability procedures both in the field and at the home office.
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Advanced Signature Capture & Integrated Prescriber License Validation
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License Validation
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Each time representatives synchronize their Target Mobile device (via modem or wireless connection) the state license validation status of practitioners in their universe is automatically updated. Target Mobile clearly indicates a practitioner's state license validation status with a stoplight metaphor. Red means "no Rx sampling", Green means "sampling permitted", and Yellow means "one sample drop allowed" (if enabled). Target Mobile will not allow sampling to those prescribers marked with a red light.
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Advanced Signature Capture
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Target Mobile fully supports professional signature capture at the completion of a sampling call. For hospital calls, multiple sample requests with a single pharmacy drop off are supported fully, including double requestor / receiver signature capture. Target Mobile even provides representative signature capture for select transactions, to further reduce the need for paper forms.
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Signature Audit
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Target BackOffice provides an innovative signature audit feature that lets you view all captured signatures for a professional and drag them around the screen for visual inspection.
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Powerful Functionality Offers Complete Control
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Communication & Control
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Target SFA gives sample accountability a way to communicate directly with each representative's mobile device. You can pop up messages on the mobile device that the representative must acknowledge. You can even selectively disable features (such as sampling) or the entire device of any representative with urgent compliance issues. Target Mobile - Web Edition gives you the ability to share reconciliation data and improve communication with your representatives via your company Intranet.
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Business Rule Changes
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Target SFA's advanced business rule administration feature allows you to change business rules at any time without recalling the mobile devices. Adding new products or inventory transaction types are a no-brainer with Target SFA!
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Lot Management
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First Expired, First Out inventory control is built into Target Mobile. Representatives are prompted, at the call planning stage, to use the earliest to expire product lots first and are warned of upcoming expirations based on your business rules.
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Associated Adjustments
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Target SFA's "associated adjustments" feature allows the representatives to link adjustment transactions to problem records. This improves problem record documentation and saves time!
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Improved Reconciliation
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All inventory transactions, including sampling, are time stamped by Target Mobile, eliminating the need to make assumptions about the timing of events. This lends itself to improved reconciliation processes and accuracy. Target SFA's sample reconciliation facility is one of the industry's most advanced - supporting reconciliation by representative or by territory with time-sensitive transaction ordering.
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Smooth Realignments
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Target SFA's advanced relational database design handles realignments, roster changes and representative job movements with ease. This helps you stay in full control of distribution and sample tracking at all times.
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Accurate Data Capture Increases User Acceptance and Eliminates Errors
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Improves Accuracy
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Target Mobile has been engineered to minimize the likelihood of errors. To ensure greater accuracy, the recording of critical data requires NO keystrokes.
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Barcode Scanning
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Target Mobile fully supports Pocket PC barcode scanning for rep sample distributions, delivery acknowledgements, physical counts, and all other inventory transactions to further improve accuracy and speed.
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User Acceptance
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Target Mobile - Pocket Edition is very fast and efficient software that was engineered from the ground up for pocket-sized devices. Your representatives will happily embrace these devices, since they are convenient and faster than paper. This will ensure that the compliance benefits of the Target SFA suite are fully realized.
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Avoids Data Loss
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Target SFA's robust synchronization technology means that it is impossible to lose data if a communication connection is broken. If transmission is interrupted, partially posted information is rolled back and the device will simply pick up where it left off! And full audit trails are kept of each communication session, leaving nothing to chance.
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Control Costs with this Modular and Seamlessly Integrated Solution
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Sample Accountability
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Target SFA's architecture lends itself to rapid implementation and integration in your organization. Using Microsoft's .NET architecture, Target Mobile devices can be directly "married" to your in-house sample accountability system. If you don't have one, Target BackOffice is a first rate sample accountability system.
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Only What You Need
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Target SFA's modular design and Microsoft .NET architecture means that your company can choose to implement only what it needs. Target Mobile will integrate well with any homegrown or commercially available back office system.
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A Seamless Solution
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Synchronization using Microsoft .NET allows outside web services to be seamlessly integrated into your solution. Sample orders can be routed to your fulfillment house and new state license validation information can move directly from the source to the rep.
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Software Validation
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Each Target SFA component has been subjected to first-rate testing and quality control and has been through a formal software validation process for PDMA compliance. Full technical and user documentation is available and Target Software can assist you with validating Target SFA for use within your organization.
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Cost Savings
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Designed to minimize errors and omissions up front, Target SFA directly reduces call reporting and sample accountability costs. Signature capture eliminates data entry, printing, postage and other associated costs. Target Mobile - Web Edition saves printing and mailing costs. And you are not forced to purchase an entire package to reap the benefits of first-rate mobile sales force automation.
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