Target Software Support Center Offers Complete Customer Care

Allentown, PA, June 21, 2004 - Target Software today announced that it has expanded its Allentown, Pennsylvania headquarters to accommodate its outsourced service offerings. The new Target Software Support Center (TSSC) provides help desk, hardware asset management, hosting, and electronic data management services to Target Software's rapidly expanding pharmaceutical client base.

"Many of our early Target SFA clients operate and support Target SFA as an internal enterprise application", states Jim Gardner, Chief Operating Officer of Target Software. "However, we have grown to the point that it is also important for our company to offer the full range of support services for those companies preferring to outsource some or all of their sales IT operations. The addition of the Target Software Support Center completes our full service offering and most of our recent clients have chosen to utilize some or all of our outsourced support services."

"The Target Software Support Center provides dedicated technology experts focused on providing quality support services to Target Mobile and Target BackOffice end users", said Jamie Kostura, Director of Client Services at Target Software. "With a focus on customer service and a simple yet integrated approach to the practice of end user support, our help desk has received rave reviews from our clients."

All Target Software customers have access to the proprietary Target CaseTrackerTM web site, which allows for both submitting and monitoring the resolution of all help desk cases. Target CaseTracker also provides a searchable knowledge base to complement the support services offered by live operators.

"Hardware asset management, data hosting, server monitoring and a variety of electronic data management services round out our outsourced service capabilities," added Kostura. "Our philosophy is to offer just the right mix of cost effective support services to make the Target SFA suite approachable for a wide range of pharmaceutical clients, large and small."

About Target Software Inc.

Target Software (www.targetsoftware.com), founded in 1991, is the fastest-growing provider of mobile sales force automation, sample control and account-based selling solutions for the pharmaceutical industry. The Target SFA suite features Target Mobile, a family of state-of-the-art mobile sales solutions for the Pocket PC, Windows, Web and Tablet PC platforms. Target SFA utilizes XML web services technology for data integration and reliable synchronization. Target BackOffice is Target Software's fully PDMA-compliant data warehouse, management reporting and sample accountability solution. More than 3500 pharmaceutical sales representatives on 35 sales forces will be utilizing Target Mobile and more than 11,000 will be managed within Target BackOffice by September of 2004. Target Software's clients include Ventiv Health, Merz Pharmaceuticals, Pamlab, Mission Pharmacal, OSI Pharmaceuticals, Publicis Selling Solutions, Phoenix Marketing Group, Aventis and Wyeth.

Contact Information:

Jamie Kostura
Director of Client Services

Target Software, Inc.
1245 S. Cedar Crest Blvd.
Allentown PA 18103

Tel: 610-289-3333 x2160
Fax: 610-820-9394
Email: Jamie Kostura